Selected work

Case study

Microsoft Fabric – Operational Intelligence & Workflow Automation

Connected finance, operations, and change data in Microsoft Fabric for workflow automation, adoption measurement, and executive decisions.

  • Automation
  • AI & Data
  • Healthcare IT

200

teammates enabled across 10 departments

Context

Overview

Connected finance, operations, and change data in Microsoft Fabric for workflow automation, adoption measurement, and executive decisions.

Success meant connecting automation, analytics, and change enablement so leaders could see friction before it slowed delivery. Microsoft Fabric gave us the backbone: consistent data models, Power BI dashboards anchored to exec decision cycles, and a Power Platform layer that automated the handoffs teams used to chase over email.

Every pilot ran with instrumentation. Adoption dashboards gave CXOs weekly narrative-ready summaries, while change champion playbooks made sure 200+ teammates understood the new cadence. The result was a defensible operating rhythm: automated triggers, crystal-clear scorecards, and governance that stuck.

Proof

Impact

  • 200 across 10 departments

    Teammates enabled

    Program rollout

  • One shared cadence

    Operating model

    Finance + delivery + change

  • Weekly CXO readout

    Decision cycle

    Adoption, ROI, and risk

  • 200 teammates enabled across 10 departments

  • Single operating cadence linking finance, delivery, and change leadership

  • Weekly exec scorecards replaced ad-hoc slide decks as the decision source of truth

Highlights

What shipped

  • Automation joined finance and operations data so leaders could spot friction before it slowed delivery.

  • Weekly CXO readouts blended adoption, ROI, and risk signals on a single dashboard.

  • Change champion playbooks equipped teams to run the new cadence with confidence.

  • Power Platform automations replaced email handoffs with owned, instrumented workflows.

How it unfolded

Journey

  1. Baseline the friction

    Mapped where finance, delivery, and ops data diverged and which decisions stalled without a shared view.

  2. Model once, report many

    Built Fabric semantic models so Power BI and automated alerts shared the same definitions.

  3. Pilot with scorecards

    Instrumented early automations so sponsors saw adoption and ROI before wider rollout.

  4. Enable the cadence

    Champion playbooks, office hours, and weekly narrative packs made the new rhythm stick.

What stuck

Lessons

  • Instrumentation before scale

    Pilots without adoption and ROI signals teach the wrong lesson—measure the operating rhythm first.

  • Enablement is the product

    Dashboards alone do not change behavior; champion networks and weekly storytelling do.

  • One definition of truth

    Shared semantic models stop teams from arguing over whose spreadsheet is right.

Personal note

Reflection

The win was not Fabric itself—it was an operating backbone where automation, analytics, and change leadership moved on the same clock.
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Next steps

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